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Shipping Information

Thank you for choosing Indigo Rabbit Prints for your fine art printing needs. We strive to ensure that your orders are processed promptly and delivered to you in a timely manner. Below, you'll find important information about our shipping policies and procedures.

Shipping Methods:

We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 1-3 business days.
  • International Shipping: Shipping times vary depending on destination. Please allow 7-14 business days for delivery.

Shipping Rates:

Our shipping rates will be calculated at the time of shipping.

Order Processing Time:

Orders are typically processed within 3-5 business days. Contact us for rush jobs.

Tracking Information:

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.

Packaging:

All orders are carefully packaged to ensure safe transit. We use protective materials and sturdy packaging to minimize the risk of damage during shipping.

Shipping Partners:

We partner with reputable shipping carriers to deliver your orders securely and efficiently. Our primary shipping partners include FedEx, UPS, USPS.

Shipping Policies:

  • In the rare event that your order is lost or damaged during transit, please contact us immediately for assistance.
  • We are not responsible for delays caused by shipping carriers or customs processing.

International Shipping:

  • International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient.
  • If outside of the US, please familiarize yourself with your country's customs regulations and import fees before placing an order.

Returns and Exchanges:

For information about our returns and exchanges policy, please visit our Terms & Policies page.

Customer Support:

If you have any questions or concerns about shipping, please don't hesitate to contact us at studio@indigorabbitprints.com. We're here to help!

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